Meet the team at Serra Honda
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Dom James
Service Advisor
Department: Service
Rating: 4.9 / 5 (1896 ratings, 1170 reviews)
Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer ...
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Tom Flory
Managing Partner
Department: Management
Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally ...
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Jose Penedo
Finacial Services Manager
Department: Finance
I grew up in Kissimmee, FL and moved to Green, OH when I was 15 years old. I fell in love with sports when I got here. Starting with the Cleveland Browns, I quickly learned of the Cavaliers, Indians, ...
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Beau Lindeman
Platinum Level Client Advisor
Department: Sales
Rating: 4.9 / 5 (1257 ratings, 771 reviews)
I love helping our customers and building lasting relationships. I’m honest, efficient, and straightforward. I joined the Serra Auto Park Team in 2005, but have been in the auto industry for 16 years....
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Gwyn Pister
Client Advisor
Department: Sales
Rating: 5.0 / 5 (126 ratings, 90 reviews)
Hello and welcome! As client advisor, I truly enjoy being able to help others in any way that I can. Whether you’ve just started shopping for a new car or are ready to make a deal, I make it a point t...
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Adam Pearce
Controller
Department: Management
Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. W...
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Lance Still
Financial Services Manager
Department: Finance
I'm a Financial Services Manager with nine years in the industry, originally from Broadview Heights and now working for Serra Auto Park. I'm also AFIP and Compliance Officer certified. I put my team f...
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Josh Green
Service Advisor
Department: Service
Rating: 4.9 / 5 (1106 ratings, 655 reviews)
Welcome! My name is Josh and I look forward to helping you keep your car running smoothly and safely. I've been in the automotive industry for about a decade now and though much has changed, the impo...
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Angie Budinski
Gold Master Client Advisor
Department: Sales
Rating: 5.0 / 5 (830 ratings, 528 reviews)
I'm passionate about treating others as I'd like to be treated, prioritizing customer service in all my client interactions. With over two decades of experience in the auto industry since 1998, I fin...
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Michael Bittner
Finacial Services Manager
Department: Finance
Since joining the auto industry in 2014, it has been an enjoyable journey. Many people consider me a caring person who goes out of his way to help others, and I agree. I like working with customers an...
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Dave Gesualdo
Sales Manager
Department: Management
I have been in the auto industry since 2003, and have been with this organization since 2012. My goal for everyone who walks in our door is to keep this a simple process and give you an experience wi...
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Nick Nader
Client Advisor
Department: Sales
Rating: 5.0 / 5 (256 ratings, 159 reviews)
I love putting my full dedication into purchasing a vehicle! A car purchase is statistically the second most expensive decision a person will make in their lifetime, which is why I do everything to ...
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Paul Stevens
Sales Manager
Department: Management
Hello! I'm Paul Stevens, one of the Financial Services Manager here at Serra. I have been in the automotive industry for 10+ years. The reason for my success and love for this business is the ability ...
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Todd Baldinger
Service Advisor
Department: Service
Rating: 4.9 / 5 (2620 ratings, 1431 reviews)
Hi! I’m Todd Baldinger, and I would like to welcome you to Serra Auto Park. I am a Service Advisor who grew up in Akron, OH. I attended Springfield High School. My goal is to provide every guest with ...
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Luigi Costanzo
Sales Manager
Department: Management
Hello, I've been in the people business for as long as I can remember. I believe if you talk with people as if they are a friend or family, then we can have a real and honest conversation. My passion...
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Randy Robison
Service Manager
Department: Management
My automotive career began in 1999, and I joined Serra Auto Park Akron in 2019. I am proud of my longevity in this business and look forward to more successful years. I started at the lowest position ...
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Jim Young
Parts Manager
Department: Management
I've spent over 30 years in the automotive parts business. 25 years of it has been spent at our Serra Honda store. I love spending time with my wife, 3 children and 2 grandchildren. I'm a life long...
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Tim Rabatin
Client Advisor
Department: Sales
Rating: 5.0 / 5 (200 ratings, 135 reviews)
Thanks for stopping by the Serra Auto Park Akron website and taking the time to read my bio. I’m Tim Rabatin, a client advisor at the dealership. My priorities are to build customer rapport and be a t...
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Burke Davis
Silver Client Advisor
Department: Sales
Rating: 5.0 / 5 (488 ratings, 295 reviews)
All my years in the auto industry have been with Serra after I started in 1999. My wife Nancy, and two daughters, are my world. I grew up in Akron, and attended the University of Akron. Stop in and se...
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Matt Groves
Service Advisor
Department: Service
Hello, My name is Matt Groves; I have been in automotive service for almost 20 years. I enjoy helping customers through their automotive repairs, whether just an oil change or a significant repair. I ...
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Jay Katzenmeyer
Body Shop Manager
Department: Management
From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individu...
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Brandon Butchko
Inventory Manager
Department: Management
Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communic...
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Sierra Morrison
Service Advisor
Department: Service
Rating: 4.9 / 5 (593 ratings, 371 reviews)
As a Service Advisor at Serra Auto Park Akron, I pride myself on ensuring customer satisfaction. With a year and a half of experience with the company, I strive to provide exceptional service, ensurin...
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Lisa Peters
Office Manager
Department: Management
I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, ...
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Glenn Schiller
Client Advisor
Department: Sales
Rating: 5.0 / 5 (243 ratings, 150 reviews)
Thanks for taking the time to stop and read my bio. I have been in sales for over thirty years, and in auto sales for over 13 years. I believe that my role as a salesperson is to help customers buy th...
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Andy Hetler
Store Manager/Operations
Department: Management
Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in...
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Shelby Mayes
Client Advisor
Department: Sales
Rating: 4.9 / 5 (65 ratings, 53 reviews)
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed in...
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Dillon Lowe
Express Service Writer
Department: Service
Rating: 4.9 / 5 (209 ratings, 142 reviews)
Hello! My name is Dillon Lowe and I'm an Express Service Advisor for Serra Honda Service. I have been working in the automotive industry for the better part of the last 5 years in sales, titles and ad...
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Jon Huang
Client Advisor
Department: Sales
Rating: 4.9 / 5 (26 ratings, 21 reviews)
Hi my name is Jonathan Huang, you can call me Jon! I grew up in Ashtabula, Ohio. I graduated from Northwood University, with a degree in Automotive Marketing and Management. I’m your go-to car adviser...
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Michael Smith
Client Advisor
Department: Sales
Rating: 4.9 / 5 (52 ratings, 42 reviews)
As a Client Advisor here at Serra Auto Park, I'm passionate about building lifelong relationships rather than just business transactions. With my open and honest communication, I strive to provide exc...
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David Knepper
Client Advisor
Department: Sales
Rating: 5.0 / 5 (9 ratings, 5 reviews)
Born and raised in North Canton, I'm a Client Advisor at Serra Auto Park and a big believer in treating everyone with respect and kindness. I enjoy bringing my down-to-earth approach to work. I’m a Ho...
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Chris Josephites
Client Advisor
Department: Sales
Rating: 4.9 / 5 (177 ratings, 122 reviews)
Welcome to Serra Auto Park Akron! I’m Chris Josephites, a client advisor at the dealership. I grew up in Portage Lakes, OH, and graduated from Coventry High School. My hobbies include traveling, fishi...