About Sierra
As a Service Advisor at Serra Auto Park Akron, I pride myself on ensuring customer satisfaction. With a year and a half of experience with the company, I strive to provide exceptional service, ensuring each vehicle is serviced with the utmost care and attention. Outside of work, I enjoy the outdoors, exploring new places, and finding ways to put a smile on people's faces. I believe in maintaining a positive attitude and approaching every day with enthusiasm and a genuine desire to make a difference.
Customer rating
4.9 / 5 based on 691 ratings (435 written reviews)
Recent reviews
Excellent. Solved my problem at no charge.
— Laurel F. ,
she is awesome! very helpful.
— John H. ,
Excellent service, as always
— Diane A. ,
We were very happy with the service we received with Sierra. She explained everything well and was very helpful. We always get our car serviced at Serra Honda. We are always treated very well. Thank you Sierra!
— Cynthia B. ,
Courteous and knowledgeable
— David L. ,
Great! Prompt and friendly service! Great waiting area and they sent me a video to show the work the performed. I was very impressed! Thank you!
— Bonny R. ,
Everything was explained well. I was given recommendations, but there was no pressure. Most importantly, the service was done in a reasonable amount of time.
— Jolene M. ,
Very pleasant and kept me informed of my car service.
— Mary K. ,
The service advisor was wonderful in correcting an issue following service. After leaving the service department, a grinding noise occurred while making left turns. I immediately went back, and Sierra had the service team correct the issue. There was an issue in reassembling the brakes.
— Vincent M. ,
Excellent. She is very helpful and personal.
— Linda H. ,