About Shelby
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177.
Customer rating
4.9 / 5 based on 75 ratings (62 written reviews)
Recent reviews
Very friendly, amazing to work with, extremely knowledgeable.
— Craig K. ,
Shelby was friendly, informative, personable and professional. Shelby followed up and was patient with me, she listened to my needs and worked it out to be exactly what I wanted. I really appreciate it and would highly recommend Shelby and the team!!
— Britanie M. ,
Shelby was the best!
— Krista B. ,
It was a pleasure working with you Shelby, and I will send everyone I know who is looking for a car your way. Have a great day. Mark.
— Mark H. ,
Shelby was very friendly, knowledgeable and helpful in purchasing our new Passport TSE. She made the process easy and stress free! We would definitely recommend working with her on your next vehicle purchase!
— Sharon B. ,
Fantastic experience, Shelby made the entire process easy and quick !
— Amber B. ,
I was very happy to have shelby as my sales person. She didnt push the sale. I liked that. She didnt use sales room tactics to have me signbon the dotted line.
— Susan L. ,
This was our best car-buying experience! Working with Shelby and Jose (Financial Services Manager) made the process so smooth! This is the second time Shelby has been our client advisor. Both times, she took time to explain and show all the features of the cars. I will highly recommend Shelby to anyone who is interested in purchasing a vehicle.
— Michelle B. ,
Shelby made the purchasing process super easy! She was friendly and knowledgeable and didn't press anything.
— Victoria C. ,
.
— Je'taiya S. ,
Specialties
- CR-V
- CIVIC
- CRVHY
- HRV
- PILOT