# Serra Honda - Detailed Adviser Profiles > Organization: Serra Honda > Team Site: https://serrahondaakron.adviserly.com > Dealership Homepage: http://www.serrahondaakron.com Companion to [llms.txt](https://serrahondaakron.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Angie Budinski - Profile: [https://serrahondaakron.adviserly.com/angie-budinski/reviews](https://serrahondaakron.adviserly.com/angie-budinski/reviews) - Department: Sales (Sales) - Title: Gold Master Client Advisor - Rating: 5.0 stars (830 ratings, 528 reviews) - Lifetime vehicles sold: 2632 - Recent vehicles sold: 19 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 3305714081 I'm passionate about treating others as I'd like to be treated, prioritizing customer service in all my client interactions. With over two decades of experience in the auto industry since 1998, I find joy in connecting with people and guiding them towards the perfect vehicle that fits their needs. Outside of work, I indulge in my love for travel, cooking, and engaging in artistic projects during my free time! Recent reviews: - 2026-03-30 | 5.0/5 | Stefani F. — We recently bought our third vehicle from Angie. We were shopping online and she was helpful every step of the way, from selecting the vehicle up to delivery, keeping us informed every step of the way. Couldn’t ask for a better experience. That goes for Terri in finance also! - 2026-04-01 | 5.0/5 | Linda S. — Angie gave outstanding customer service. She is very personable and knowledgeable. She made buying a car a real pleasure. I would highly recommend her to anyone. She would be training salespeople, because she truly exemplifies what a great salesperson should be. - 2026-03-30 | 5.0/5 | Jessey T. — Angie is amazing, she is an active listener, with a positive attitude that works with you through all the steps to get a car. She even knowledgeable on what to do when you have lost a car and for that I am grateful to have her as my auto person ### Beau Lindeman - Profile: [https://serrahondaakron.adviserly.com/beau-lindeman/reviews](https://serrahondaakron.adviserly.com/beau-lindeman/reviews) - Department: Sales (Sales) - Title: Platinum Level Client Advisor - Rating: 4.9 stars (1257 ratings, 771 reviews) - Lifetime vehicles sold: 4422 - Recent vehicles sold: 42 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 3307148596 I love helping our customers and building lasting relationships. I’m honest, efficient, and straightforward. I joined the Serra Auto Park Team in 2005, but have been in the auto industry for 16 years. Won the Council of Sales Leadership award. I love spending time with my wife and 2 boys. Recent reviews: - 2026-03-30 | 5.0/5 | Timothy E. — Extremely knowledgeable about all facets of car purchasing, and makes a sincere effort to understand the shopper. I will unlikely ever purchase a vehicle from anyone else. - 2026-04-19 | 5.0/5 | Lauren C. — Beau is great to work with! He knows Honda vehicles very well, made suggestions that met our needs, and walked us through every step of the purchase process. - 2026-03-31 | 5.0/5 | Kellie H. — 10 out of 10 for sure! Working with Beau is always very stress-free and such an easy process. I recommend him to everyone. ### Burke Davis - Profile: [https://serrahondaakron.adviserly.com/burke-davis/reviews](https://serrahondaakron.adviserly.com/burke-davis/reviews) - Department: Sales (Sales) - Title: Silver Client Advisor - Rating: 5.0 stars (488 ratings, 295 reviews) - Lifetime vehicles sold: 1500 - Recent vehicles sold: 13 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT All my years in the auto industry have been with Serra after I started in 1999. My wife Nancy, and two daughters, are my world. I grew up in Akron, and attended the University of Akron. Stop in and see me for great service that you can trust! Recent reviews: - 2026-04-15 | 5.0/5 | Mary Jo R. — Burke was very easy to work with. We needed to test drive the vehicle to our home to ensure it would fit in our garage and there was no issue with us doing that. The price came in around where we expected, based on our research, so the process was pretty easy from there. Burke was knowledgeable about car, answering any concerns we had. He has since reached out to offer help with any iquestions we may have. We have purchased several cars at Serra/Park Honda and will continue to do so. - 2026-03-16 | 5.0/5 | Tracy N. — Excellent! Burke is very knowledgeable and we did not feel pressured. We have returned to Serra, along with our extended family and friends, multiple times because of the wonderful experience every time. We will be back! - 2026-05-04 | 5.0/5 | Christopher M. — Burke is very attentive to finding the features I wanted and was extremely easy to work with for finding my lease! Definitely recommend. ### Chris Josephites - Profile: [https://serrahondaakron.adviserly.com/chris-josephites/reviews](https://serrahondaakron.adviserly.com/chris-josephites/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (177 ratings, 122 reviews) - Lifetime vehicles sold: 621 - Recent vehicles sold: 15 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT - Call: 3306443322 Welcome to Serra Auto Park Akron! I’m Chris Josephites, a client advisor at the dealership. I grew up in Portage Lakes, OH, and graduated from Coventry High School. My hobbies include traveling, fishing on the lakes in my boat, and watching sports – here we go, Brownies! I joined the dealership in April 2021, but my automotive career began in 2020. I understand how confusing and chaotic it can be making any type of purchase, which is why I got into sales to make things less stressful for clients. You can rely on me for an easy-going experience. Providing every guest with the information, respect, and transparency they deserve are my priorities. My colleagues and friends know me as a person who not only makes a great deal for guests but as a person who takes the time to earn a friend and customer for life! When you are ready to find your next vehicle, reach out to me; I am always here to help! Recent reviews: - 2025-10-09 | 5.0/5 | Rose V. — Chris listened to what I wanted & found it for me. He is knowledgeable, but if he didn’t have an answer, he didn’t hesitate to ask his associates to share their expertise. Chris is personable, not pushy, but dedicated to delivering what the customer wants. - 2026-03-16 | 5.0/5 | Deanna Z. — Chris was upfront and direct on my initial CRV selection which helped me make my final purchase decision on my #2 pick. He was thorough and easy to work with and make this experience, which can be stressful, as painless as possible. - 2026-03-12 | 5.0/5 | Francesca B. — Christopher was friendly and easy to talk. He was knowledgeable and answered all my questions and helped me get the car I needed in a very short amount of time. ### David Knepper - Profile: [https://serrahondaakron.adviserly.com/david-knepper/reviews](https://serrahondaakron.adviserly.com/david-knepper/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (9 ratings, 5 reviews) - Lifetime vehicles sold: 80 - Recent vehicles sold: 23 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT Born and raised in North Canton, I'm a Client Advisor at Serra Auto Park and a big believer in treating everyone with respect and kindness. I enjoy bringing my down-to-earth approach to work. I’m a Hoover High School graduate and a lifelong Cleveland Guardians fan. I'm also versed in American Sign Language. Cooking is a big hobby of mine, and I love discussing sports and travel in my free time. Hiking and soccer are also ways I enjoy spending my time. I find that my varied life experiences give me a strong ability to relate to and understand others. Recent reviews: - 2026-01-29 | 5.0/5 | Rozanne M. — David was easy to work with and said all the right things during my buying/leasing experience. If there was any information he was not sure of, he worked to find out the answers to my questions. Thank you! - 2026-02-16 | 5.0/5 | Dawn H. — Great experience!! David was very knowledgeable about the car and all its features. Made me feel good about my purchase. Friendly with no pressure and helpful in picking out the best option for me. - 2026-03-08 | 5.0/5 | Gioconda H. — David was very helpful, professional, kind and had a lot of patience with myself and my husband. We greatly appreciated all of his service. ### Glenn Schiller - Profile: [https://serrahondaakron.adviserly.com/glenn-schiller/reviews](https://serrahondaakron.adviserly.com/glenn-schiller/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (243 ratings, 150 reviews) - Lifetime vehicles sold: 627 - Recent vehicles sold: 8 - Sales specialties: CIVIC, CR-V, HRV, ODYSSEY, PILOT Thanks for taking the time to stop and read my bio. I have been in sales for over thirty years, and in auto sales for over 13 years. I believe that my role as a salesperson is to help customers buy the perfect vehicle that suits their needs, wants, and budget. Rather than "sell," I help customers buy. I've been married since 1981 to my very patient wife, Lisa, She is well known in the world of quilting. Our oldest daughter is an attorney, currently practicing real estate law in the New York City area. Our younger daughter lives in Columbus and works for Nationwide Insurance. We have a psychotic dog, Sophie, who is 7 or 8 different breeds - and has the worst traits of each! She keeps us exhausted! I look forward to meeting you soon and helping you find your next vehicle! Recent reviews: - 2026-03-28 | 5.0/5 | Dennis S. — Glenn is a very likeable fellow with an amazing knowledge of the workings of the Honda line of products. Although I have been a Honda owner for the past several years, I needed a lot of patience and understanding - and instruction - when faced with the several improvements that Honda has incorporated into its latest cars. Glenn provided that and invited me to contact him when any new problems were to arise. Except for some difficulties arranging our meetings, Glenn has gone out of his way to make purchasing a new car a pleasant experience. - 2026-03-23 | 5.0/5 | Laura T. — This is my third car purchase with Glenn. As always stellar service. Glenn is kind, witty and knowledgeable. He listens to your needs and wants in a car and sets out to help you find exactly what you are looking for. No high pressure sales no rushing to make a decision for a quick sale. I always leave Serra feeling like I caught up with a long lost friend or Uncle. Would recommend Glenn and the Serra family to everyone. - 2026-03-25 | 5.0/5 | Harriet S. — Glenn was a joy to go through the sometimes stressful experience in buying a new car! He was knowledgeable and helpful with my questions and concerns. I felt comfortable and enjoyed my time, and I love my new car. ### Gwyn Pister - Profile: [https://serrahondaakron.adviserly.com/gwyn-pister/reviews](https://serrahondaakron.adviserly.com/gwyn-pister/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (126 ratings, 90 reviews) - Lifetime vehicles sold: 372 - Recent vehicles sold: 18 - Sales specialties: CIVIC, CR-V, FORESTER, HRV, OUTBACK - Call: 330-645-7275 Hello and welcome! As client advisor, I truly enjoy being able to help others in any way that I can. Whether you’ve just started shopping for a new car or are ready to make a deal, I make it a point to listen and give sound advice based on your needs. As the tallest member of our dealership’s team, I’m easily recognized when first meeting clients, but always remembered for my dedication to great service. I grew up in Marysville, Ohio where I attended Marysville High School and then Akron University. I love animals and give back through my work with the Northeast OH SPCA, a no-kill shelter, where I organize events and get to meet amazing people and pets! I like playing volleyball and swimming in my free time! In addition, I enjoy exploring new places, playing with my niece and nephews, and hanging out with friends. I am a really big fan of coffee and ready to chat about nearly anything from current events to movies, TV shows, and, of course, my beloved dogs. When you’re ready to take that next step toward a new car, I can’t wait to meet you. Recent reviews: - 2026-03-29 | 5.0/5 | Mia L. — She was super friendly and knowledgeable. I was torn on which model to get and was very interested in a different make all together but her knowledge on the Honda pilot showed me things I wasn't aware of and I was sold. I have had a few hiccups with the car (no fault of hers) but she's been super helpful along with the service department to get everything handled. I would definitely recommend her to family and friends. - 2026-04-15 | 5.0/5 | Alica K. — Gwyn was terrific she listened to everything I had to say and didn’t try pushing me into something I didn’t want or couldn’t afford. She had the greatest people skills I’ve came across in many many years. I consider myself lucky to have been able to deal with her. - 2026-04-30 | 5.0/5 | Anthony M. — She was great! Very professional and was one of the best experiences I have ever had when it came to purchasing a vehicle! I will be going to her anytime I need a vehicle in the future! ### Jon Huang - Profile: [https://serrahondaakron.adviserly.com/jon-huang/reviews](https://serrahondaakron.adviserly.com/jon-huang/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (26 ratings, 21 reviews) - Lifetime vehicles sold: 102 - Recent vehicles sold: 25 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PASSPORT Hi my name is Jonathan Huang, you can call me Jon! I grew up in Ashtabula, Ohio. I graduated from Northwood University, with a degree in Automotive Marketing and Management. I’m your go-to car adviser, here to make the buying process easy and hassle-free. I love helping people find vehicles that match their personality and daily needs. From test drives to trade-ins, I’m here to answer questions, offer honest advice, and make sure you drive away happy and confident. Recent reviews: - 2026-04-20 | 5.0/5 | Scott W. — Fantastic - Jon was knowledgeable, patient and super helpful in our car decision. We were between three really strong brands and he was a great representative for the Pilot without anything disparaging about the Toyota or Subaru. He was personable and had a maturity beyond what we expected from someone relatively new to his professional career. We would highly recommend Jon and Serra Honda. - 2026-03-25 | 5.0/5 | Cynthia K. — It was a very good experience he took a lot of time with with us till we found what we was looking for it was a very good experience and we are very happy with are purchase of the Honda ridgeline - 2026-04-18 | 5.0/5 | Christopher F. — Was great experience an great salesman that went above and beyond beyond to make my deals happen ### Michael Smith - Profile: [https://serrahondaakron.adviserly.com/michael-smith/reviews](https://serrahondaakron.adviserly.com/michael-smith/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (52 ratings, 42 reviews) - Lifetime vehicles sold: 186 - Recent vehicles sold: 20 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT As a Client Advisor here at Serra Auto Park, I'm passionate about building lifelong relationships rather than just business transactions. With my open and honest communication, I strive to provide exceptional service that exceeds expectations for you and your family and friends. Away from work, I'm a father to three active daughters and enjoy spending time donating golf balls to woods of our local golf courses. When you're ready for a car that fits your lifestyle, reach out and I'm confident we can find the perfect vehicle and ensure the best and easiest buying experience you've ever had! Recent reviews: - 2026-04-07 | 5.0/5 | Hughie B. — Mike did a great job guiding us through our decision and answered every question we presented him regarding our Honda CRV purchase. I was most impressed with his deep knowledge of Honda vehicles and his ability to answer any question without hesitation. I would recommend him to any of my friends and associates who may be shopping for a new vehicle. - 2026-02-22 | 5.0/5 | Mark K. — We both said that this was the first time in buying a car that we did not experience pressure tactics from a sales person. Even though Michael was juggling a few other clients at the same time he definitely made us feel comfortable and welcome. We enjoyed the buying process at Serra. Thank you Michael! - 2026-04-24 | 5.0/5 | Thomas H. — Our experience with selecting and purchasing our 2026 Honda Accord for my wife could not have been better. Michael displayed empathy and patience. He genuinely wanted to help meet our needs, not just sell us a car. ### Nader Soliman - Profile: [https://serrahondaakron.adviserly.com/nader-soliman/reviews](https://serrahondaakron.adviserly.com/nader-soliman/reviews) - Department: Sales (Sales) - Title: Client Adviser - Call: 330-644-1300 ### Nick Nader - Profile: [https://serrahondaakron.adviserly.com/nick-nader/reviews](https://serrahondaakron.adviserly.com/nick-nader/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (256 ratings, 159 reviews) - Lifetime vehicles sold: 913 - Recent vehicles sold: 26 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT - Call: 330-644-3322 I love putting my full dedication into purchasing a vehicle! A car purchase is statistically the second most expensive decision a person will make in their lifetime, which is why I do everything to provide you with the best options and advice. I want to make this purchase special and memorable for every guest. You can always rely on me for an honest, informative, and pleasant experience. Recent reviews: - 2026-01-29 | 5.0/5 | Jordan K. — I had an excellent car buying experience with Nick. He sent me detailed information and a video of the car I was interested in right after I called him to ask about it. When I visited the showroom and sat down with him, he walked me through financing options, made sure I understood where I was in the process at every step, and was generally helpful in every way I could have asked for. I’m very happy with my car and I don’t plan to be in the market for a new one any time soon, but if I had to do it again, I would choose to work with Nick at Serra. - 2026-04-14 | 5.0/5 | Annjellah V. — Nick was extremely helpful during my car buying process. He listened to my needs and wants and really helped me get into the car I was looking for. He pulled numbers for a car I was originally looking at, but knowing it wasn’t in my range, also came back with an option B for a similar car. He even took our concern seriously when we smelled an odor in the car (to which was no fault of his or the dealerships) and immediately reported it and had it cleaned and detailed. I would highly recommend Nick to anyone looking to buy a car. - 2026-01-30 | 5.0/5 | Adam L. — I first met Nick when needing my last lease back in early 2023. When I needed another recently, there was no question who I was coming back to. Nick is a trustworthy, hard worker who shows time and time again that he really cares about his clientele. I love my new ride, and it’s nice knowing I’m in good hands! ### Shelby Mayes - Profile: [https://serrahondaakron.adviserly.com/shelby-mayes/reviews](https://serrahondaakron.adviserly.com/shelby-mayes/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (65 ratings, 53 reviews) - Lifetime vehicles sold: 227 - Recent vehicles sold: 23 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177. Recent reviews: - 2026-04-15 | 5.0/5 | Ish Kumar L. — She is the most generous and professional girl. We went before to other place to buy the car but due to nit good deal. We didnt buy . The moemnt we came and made our mind to buy as she was very good in dealing and very respection through her client. During those long hour visit she took cake of my todxler and made out visit to buy the care so easy. She is very familiar. My 4 year old son and whole family really like her so much. She really deserves a way more . We love u shelby .. keep up the good work. - 2026-03-26 | 5.0/5 | Heidi S. — Shelby was easy to work with!! She was quick to respond to my text questions. We never felt "pressured" by her. I would definitely recommend her to family and friends. - 2026-03-24 | 5.0/5 | Hany S. — It was wonderful. She always took time with us when we had questions. She is very knowledgable about the cars she is selling. She is very friendly and polite. ### Tim Rabatin - Profile: [https://serrahondaakron.adviserly.com/tim-rabatin/reviews](https://serrahondaakron.adviserly.com/tim-rabatin/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (200 ratings, 135 reviews) - Lifetime vehicles sold: 537 - Recent vehicles sold: 18 - Sales specialties: CIVIC, CR-V, HRV, PASSPORT, PILOT - Call: 3306443322 Thanks for stopping by the Serra Auto Park Akron website and taking the time to read my bio. I’m Tim Rabatin, a client advisor at the dealership. My priorities are to build customer rapport and be a true team player. Guests can rely on me to make the process as enjoyable as possible and go that extra mile to find what they need. I have a genuine passion for treating each customer with the utmost respect. I grew up in OH, graduated from Brunswick High School, and attended Cuyahoga Community College. In my free time, I enjoy baseball, hiking, gardening, watching movies, and traveling. I truly like helping others and look forward to working with you soon! Recent reviews: - 2026-05-03 | 5.0/5 | Deborah I. — Having done my research, I arrived at Serra Honda pretty sure I was gonna leave in a CRV. Buying depended on 2 things: test driving and finance. The car I wanted was on the lot and the perfect sales person greeted me. Tim is a very friendly, personable person who knows his product and is confident in a quiet way. He is extremely easy to chat with and he listens well. I loved the feel of the car and Tim understood when I told him I would not play the game of let me check with the manager when it came to price. He came back with the winning number in one trip. I can honestly say my experience was fun. By the time I left in my new Honda I had made a new friend. - 2026-03-18 | 5.0/5 | Anthony P. — I had such an amazing experience with Tim. He wasn't pushy at all and helped me find the right car I was looking for! He also went out of his way to get a battery for my insulin pump. Get this man a EMS certification. Thanks Tim! - 2026-03-14 | 5.0/5 | Tami S. — Tim was friendly, knowledgeable, and personable. I couldn’t have found anyone better to assist me with my car purchase. Thanks to him I had a great car-buying experience! ### Dillon Lowe - Profile: [https://serrahondaakron.adviserly.com/dillon-lowe/reviews](https://serrahondaakron.adviserly.com/dillon-lowe/reviews) - Department: Service (Service) - Title: Express Service Writer - Rating: 4.9 stars (209 ratings, 142 reviews) - Lifetime vehicles serviced: 1292 - Recent vehicles serviced: 194 Hello! My name is Dillon Lowe and I'm an Express Service Advisor for Serra Honda Service. I have been working in the automotive industry for the better part of the last 5 years in sales, titles and admin, and now service advising! No matter where I work, I enjoy making my customers smile and providing excellent customer service. In my personal life, I have a ton of hobbies outside of work that include illustrating, cooking, and traveling. I love spending a day inside with my partner and my 5 cats, Archer, Charlie, Oliver, Ted and Vincent. I have a huge family and we love to get together and making memories as well! Recent reviews: - 2026-05-01 | 5.0/5 | Tiffany G. — I had a great experience! It was my first time at Serra Honda. I was very satisfied with my service and would recommend Dillon to anyone! - 2026-05-01 | 5.0/5 | Michael D. — Dillon assisted me with the explaining the service and the waiting room amenities. s Very satisfied with the service. - 2026-04-28 | 5.0/5 | Eric H. — He was friendly and helpful. ### Dom James - Profile: [https://serrahondaakron.adviserly.com/dom-james/reviews](https://serrahondaakron.adviserly.com/dom-james/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1896 ratings, 1170 reviews) - Lifetime vehicles serviced: 14158 - Recent vehicles serviced: 258 - Call: 3306443322 Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer service, I provide guests with an easy-going experience and take the time to answer any questions they may have. Interacting with our clients is genuinely one of the best aspects of my job; it feels great to meet new customers and learn as much about them as possible. Some topics I enjoy include anime, where to get new clothes, and how hoppy my beer is. When it comes to free time, my hobbies and interests include painting, drawing, hanging out with my husky-mix dog, and playing various games, from bowling to billiards and euchre. I also love traveling and giving back to others. Recent reviews: - 2026-04-28 | 5.0/5 | Steven R. — One of the more nice techs I have met at Serra. Very patient, explained the service and kindly worked through unexpected fees. No pressure. Much appreciated. Nice to experience true customer service. - 2026-04-30 | 5.0/5 | Timothy W. — Dom never fails to consistently provide a professional experience! His attitude and knowledge is top shelf! - 2026-05-02 | 5.0/5 | Laura B. — Dom was very friendly, helpful, effucient and made the process go very smooth and less stressful. ### Josh Green - Profile: [https://serrahondaakron.adviserly.com/josh-green/reviews](https://serrahondaakron.adviserly.com/josh-green/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1106 ratings, 655 reviews) - Lifetime vehicles serviced: 8020 - Recent vehicles serviced: 197 - Call: 330-644-3322 Welcome! My name is Josh and I look forward to helping you keep your car running smoothly and safely. I've been in the automotive industry for about a decade now and though much has changed, the importance of taking good care of customers has not! On a personal note, I am a huge fan of sports and I also love music playing at all times. I like to spend time with family at home swimming in our pool during the warm months and bundled up watching movies or shows in the cold months. I'm known for being very easygoing. And I always like to meet new people! Whether you're in need of routine service or something more complex, we're here to help! Recent reviews: - 2026-04-28 | 5.0/5 | Garret C. — Frankly, this is the best automotive service I’ve ever received. They were fast, responsive, actually polite (especially for a dealership), and they did a great job. Also, thank you for not spilling gas everywhere despite me showing up with a full tank. Can’t say enough good things. Thank you guys! - 2026-04-28 | 5.0/5 | Jerry P. — Josh reviewed the Mult-Inspection report with me. Two tires are soon needed, so we reviewed several tires in two and 4 tire sets to give me good info to help me decide if I wanted to stage my expenditure. He also helped me reset some features on the car. A pleasure to work with him. - 2026-05-04 | 5.0/5 | Ken L. — Josh was extremely helpful. He kept me updated as to my vehicle status. He made sure I understood what tasks were completed and what needed to be scheduled on a later date. His excellent customer service is one of the reasons I bring my vehicles to Serra. Thank you very much Josh. ### Sierra Morrison - Profile: [https://serrahondaakron.adviserly.com/sierra-morrison/reviews](https://serrahondaakron.adviserly.com/sierra-morrison/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (593 ratings, 371 reviews) - Lifetime vehicles serviced: 3800 - Recent vehicles serviced: 181 As a Service Advisor at Serra Auto Park Akron, I pride myself on ensuring customer satisfaction. With a year and a half of experience with the company, I strive to provide exceptional service, ensuring each vehicle is serviced with the utmost care and attention. Outside of work, I enjoy the outdoors, exploring new places, and finding ways to put a smile on people's faces. I believe in maintaining a positive attitude and approaching every day with enthusiasm and a genuine desire to make a difference. Recent reviews: - 2026-04-28 | 5.0/5 | Cristy B. — I had a very pleasant experience on my last service visit at Serra Honda. Sierra was very polite and professional. She explained everything well and provided me quotes for future service without making me feel pressured. I was happy with everything overall! - 2026-04-29 | 5.0/5 | Jeffrey S. — Sierra was pleasent, got me a same day appointment to fix my tire and kept me updated through the process. Great service experience. - 2026-05-05 | 5.0/5 | Joseph T. — One of the best advisors there! Extremely helpful and always cheerful! Next time you stop in, go to Sierra!!! ### Todd Baldinger - Profile: [https://serrahondaakron.adviserly.com/todd-baldinger/reviews](https://serrahondaakron.adviserly.com/todd-baldinger/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (2620 ratings, 1431 reviews) - Lifetime vehicles serviced: 15048 - Recent vehicles serviced: 94 - Service specialties: ACCORD, CIVIC, CR-V Hi! I’m Todd Baldinger, and I would like to welcome you to Serra Auto Park. I am a Service Advisor who grew up in Akron, OH. I attended Springfield High School. My goal is to provide every guest with quality service that they can depend on. I am known for getting the job done correctly, within a timely manner. I look forward to meeting you and solving your vehicle concerns! Recent reviews: - 2026-05-01 | 5.0/5 | John B. — Todd is is excellent service advisor. Very helpful and knowledgeable. He kept me in the loop as the repairs were coming along and advised what was recommended to be repaired either now or in the near future. Would recommend Todd to anyone. - 2026-04-28 | 5.0/5 | Patrick C. — Experience was excellent. Everyone was very professional and I really appreciate the video of the 10 point inspection! - 2026-05-02 | 5.0/5 | Cynthia S. — Excellent service and a great overall experience. ### Adam Pearce - Profile: [https://serrahondaakron.adviserly.com/adam-pearce](https://serrahondaakron.adviserly.com/adam-pearce) - Department: Plus (Management) - Title: Controller - Call: 3306447500 Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. What I find most rewarding is being part of a highly motivated team. I'm passionate about trucks, camping, snowmobiling, and all things outdoors. Meeting new people and learning about their stories is something I truly enjoy. Beyond the dealership, I cherish spending quality time with my family. Boating and camping are some of our favorite activities. Above all, my proudest roles are being a father and a husband – my family means the world to me! ### Andy Hetler - Profile: [https://serrahondaakron.adviserly.com/andy-hetler](https://serrahondaakron.adviserly.com/andy-hetler) - Department: Plus (Management) - Title: Store Manager/Operations - Lifetime vehicles sold: 11 - Sales specialties: CR-V, ODYSSEY EXL, OUTBACK, PILOT, WRX Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in our community engagement efforts. We've collaborated with Green and Lake local schools, along with several local charitable organizations, to support and uplift our community. Personally, I'm a huge fan of Cleveland's pro sports teams and the Buckeyes! Family is also incredibly important to me; my wife and I are blessed with three beautiful daughters. I'm always eager for a discussion about family and sports! ### Brandon Butchko - Profile: [https://serrahondaakron.adviserly.com/brandon-butchko](https://serrahondaakron.adviserly.com/brandon-butchko) - Department: Plus (Management) - Title: Inventory Manager - Lifetime vehicles sold: 2 - Lifetime vehicles serviced: 263 - Recent vehicles sold: 1 - Recent vehicles serviced: 25 - Sales specialties: ODYSSEY, ZDX Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communicate effectively online is our priority. ### Dave Gesualdo - Profile: [https://serrahondaakron.adviserly.com/dave-gesualdo](https://serrahondaakron.adviserly.com/dave-gesualdo) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 4 - Recent vehicles sold: 2 - Sales specialties: HRV, ODYSSEY, SILVERADO, SILVERADO 1500 I have been in the auto industry since 2003, and have been with this organization since 2012. My goal for everyone who walks in our door is to keep this a simple process and give you an experience with your purchase! I look forward to meeting each and every customer that walks in our door and simplify every part of your purchase! I am a father of two and love spending time with my family in my free time. ### Jay Katzenmeyer - Profile: [https://serrahondaakron.adviserly.com/jay-katzenmeyer](https://serrahondaakron.adviserly.com/jay-katzenmeyer) - Department: Plus (Management) - Title: Body Shop Manager - Lifetime vehicles serviced: 274 - Recent vehicles serviced: 50 - Call: 330-644-7500 From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individual. I prioritize clear communication and honesty, ensuring that I honor my commitments and transparently guide our customers through their auto repair journey. Known for my empathy and understanding, I recognize the unexpected and often stressful nature of accidents. I strive to alleviate the burden by assisting with insurance matters, educating consumers about their rights, and offering compassionate support. I am also an avid enthusiast of sports, music, travel, and lifelong learning, engaging with customers in a relatable and approachable manner. ### Jim Young - Profile: [https://serrahondaakron.adviserly.com/jim-young](https://serrahondaakron.adviserly.com/jim-young) - Department: Plus (Management) - Title: Parts Manager I've spent over 30 years in the automotive parts business. 25 years of it has been spent at our Serra Honda store. I love spending time with my wife, 3 children and 2 grandchildren. I'm a life long resident of the area, and I'm here to help with all your Honda parts needs! ### Jose Penedo - Profile: [https://serrahondaakron.adviserly.com/jose-penedo](https://serrahondaakron.adviserly.com/jose-penedo) - Department: Plus (Finance) - Title: Finacial Services Manager - Lifetime vehicles sold: 750 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK - Call: 3306447500 I grew up in Kissimmee, FL and moved to Green, OH when I was 15 years old. I fell in love with sports when I got here. Starting with the Cleveland Browns, I quickly learned of the Cavaliers, Indians, Blue Jackets, Monsters, and Gladiators. Not to mention the Aeros (now the Rubber Duckies), and The Canton Charge. I am a full-blown Cleveland guy now, and always will be. For college, however, Penn State drew me in, and now it's 'We Are' until I die. I tended a bar before deciding to join the auto sales industry and won many competitions, awards, and prizes for being the best flair bartender, and most knowledgeable. Friday's will always have a place in my heart for teaching me everything I know about that business. Once I learned that talking to people was easy, I knew I could put my skill to use in a bigger way. I tried a desk job, and it was fun for a little while; however, I quickly realized that I loved being around people. I enjoy meeting new people and talking to old friends. I wanted to also help those I came to know and like. What better way than helping them acquire something that is arguably one of the most important things in their life: a vehicle! Cars are a huge part of our everyday life, and the uses are limitless. I like to think I made the bar a fun place to be, and an event people looked forward to in their busy weeks. My goal is to bring that philosophy and atmosphere to the car buying experience. I want people to look forward to coming here and getting a car, and if it's not buying, maybe it's getting their car serviced, or perhaps they are just trying to kill an hour of time. Regardless, I want my customers to look forward to coming here and hanging out with me. If I can achieve that goal, then everything else will fall into place! ### Lance Still - Profile: [https://serrahondaakron.adviserly.com/lance-still](https://serrahondaakron.adviserly.com/lance-still) - Department: Plus (Finance) - Title: Financial Services Manager - Call: 330-644-1300 I'm a Financial Services Manager with nine years in the industry, originally from Broadview Heights and now working for Serra Auto Park. I'm also AFIP and Compliance Officer certified. I put my team first, focusing on building a positive culture that lets us provide the best customer experience. I'm easygoing and like to think of myself as a consultant, helping people understand their vehicle financing options to fit their needs. Outside of work, I spend a lot of time outdoors and enjoy video games with friends. I'm passionate about helping others grow both professionally and personally, and I volunteer at my church. When it comes to my work at Serra, I really enjoy helping people find the perfect vehicle and protect their investment, ensuring they have the best ownership experience possible. I'm always open to discussing what my customers do for work, their hobbies, family, pets, and even their plans for their first big trip in their new vehicle. I'm always looking for ways we can improve as a dealership, with a strong focus on customer satisfaction. You can count on me to be someone you can lean on, and I'll do everything I can to help. ### Lisa Peters - Profile: [https://serrahondaakron.adviserly.com/lisa-peters](https://serrahondaakron.adviserly.com/lisa-peters) - Department: Plus (Management) - Title: Office Manager I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, and photography. Charities I am envolved with are PDK, St. Judes, and the American Cancer Society. ### Luigi Costanzo - Profile: [https://serrahondaakron.adviserly.com/luigi-costanzo](https://serrahondaakron.adviserly.com/luigi-costanzo) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 73 - Sales specialties: CIVIC, CR-V, HRV, PASSPORT, PILOT - Call: 330-644-3322 Hello, I've been in the people business for as long as I can remember. I believe if you talk with people as if they are a friend or family, then we can have a real and honest conversation. My passion is people; to make each client comfortable as well as excited about their buying decision! My goal is to consult with you to find the perfect vehicle for you and your family 🙂 Personally, I live locally with 2 kids and my beautiful wife! In my free time, you will probably find me on a golf course or at a local sporting event supporting my kids and/or community! I look forward to making you a customer for life! ### Matt Groves - Profile: [https://serrahondaakron.adviserly.com/matt-groves](https://serrahondaakron.adviserly.com/matt-groves) - Department: Plus (Service) - Title: Service Advisor - Lifetime vehicles serviced: 5538 - Recent vehicles serviced: 231 Hello, My name is Matt Groves; I have been in automotive service for almost 20 years. I enjoy helping customers through their automotive repairs, whether just an oil change or a significant repair. I will do everything in my power to make sure that all my customers leave our dealership happy. Guests like working with me because I am down to earth and easy to work with, regardless of the situation. I don't see myself as a salesman; I see myself as a consultant. I will tell you what's wrong with your vehicle, give you all the information you need to make an informed decision about your car and then let you decide. When away from work, I enjoy spending time with my family. I am happily married to my wife of 24 years. I have three kids, one in college and two in high school. I spend most of my off time shuttling my youngest to all of her sports practices and games. I also enjoy playing pool and watching sports - huge Ohio State Buckeyes fan. I look forward to helping you with your vehicle service needs in the future! ### Michael Bittner - Profile: [https://serrahondaakron.adviserly.com/michael-bittner](https://serrahondaakron.adviserly.com/michael-bittner) - Department: Plus (Finance) - Title: Finacial Services Manager - Lifetime vehicles sold: 20 - Sales specialties: ACCORD, CIVIC, COOPER, CR-V, FORESTER - Call: 330-644-7500 Since joining the auto industry in 2014, it has been an enjoyable journey. Many people consider me a caring person who goes out of his way to help others, and I agree. I like working with customers and colleagues from all walks of life, regardless of social status, education, or any other background. Guests enjoy my easygoing attitude, attention to detail, excellent communication skills, and genuine understanding. Helping customers get into the vehicle of their dreams is something I truly love; it feels great to be someone trustworthy and able to handle almost any type of responsibility. I’m the proud parent of three kids, one son, and two daughters who have my heart. When I’m not spending as much time with family as possible, some of the activities I enjoy are home improvements, yard work (even in the cold), riding my Harley, and getting a tattoo now and then. I’m also a huge fan of shoes, supercars, watches, and dogs. ### Paul Stevens - Profile: [https://serrahondaakron.adviserly.com/paul-stevens](https://serrahondaakron.adviserly.com/paul-stevens) - Department: Plus (Management) - Title: Sales Manager Hello! I'm Paul Stevens, one of the Financial Services Manager here at Serra. I have been in the automotive industry for 10+ years. The reason for my success and love for this business is the ability to constantly learn something new each day and encounter all our patrons that come through our door. My professional attitude, demeanor, honesty, and forward-thinking are why customers and colleagues enjoy working with me. My hobbies include ALL sports, from coaching to playing and watching, flying drones, skillful handiwork, and spending my free time with my beautiful family while taking out-of-state trips. I attend and honor God at Compass North Church! It will be an honor to assist you, so please stop by the dealership and let us solve your automotive needs! ### Randy Robison - Profile: [https://serrahondaakron.adviserly.com/randolph-robison](https://serrahondaakron.adviserly.com/randolph-robison) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 343 - Recent vehicles serviced: 18 - Call: 330-644-3322 My automotive career began in 1999, and I joined Serra Auto Park Akron in 2019. I am proud of my longevity in this business and look forward to more successful years. I started at the lowest position in the Service Department, and over time, I have worked my way up to the top. Customers enjoy working with me because of my easy-going and down-to-earth personality. I have an Associate's Degree in Automotive Technology, with a major in High Performance. My certifications include the NCM Institute Service Management I & II, LMI Developing Personal Leadership, and LMI Leading with Passion & Perseverance. When it comes to life outside of the dealership, my hobbies and interests consist of traveling, muscle cars, drag racing, building vehicles, and watching sports – my favorite teams are the Ohio State Buckeyes and the Cleveland Browns! ### Tom Flory - Profile: [https://serrahondaakron.adviserly.com/tom-flory](https://serrahondaakron.adviserly.com/tom-flory) - Department: Plus (Management) - Title: Managing Partner Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally from Chesaning, MI, I earned my degree from Ferris State College. Alongside my career, I'm also engaged in motivational speaking. Blessed with three amazing kids, I'm also an avid sports enthusiast.